Shipping

1. Order Processing Time

We take great care in preparing each order to ensure quality and accuracy.

• Handling Time: Orders are processed within 1 business day.

• Order Cut-off: Orders placed before 5:00 PM (EST) will begin processing the same business day.

• Non-Business Days: Orders are not processed or shipped on Sundays or public holidays.

2. Shipping Methods & Delivery Time

We partner with reliable U.S.-based carriers to ensure safe delivery of your child’s apparel.

• Standard Shipping: 2–5 business days (continental United States).

• Total Estimated Delivery Time: Processing (1 business day) + Shipping (2–5 business days) = 3–6 business days.

3. Shipping Costs

To maintain simplicity and transparency, we offer a flat-rate shipping fee.

• Flat-Rate Shipping: $6.99 per order.

• The exact shipping cost will be clearly displayed at checkout before payment.

4. Shipping Confirmation & Tracking

Once your order ships, we will keep you updated.

• You will receive a shipping confirmation email with your tracking number.

• You can track your package in real-time via the carrier’s official tracking page.

5. Delivery Accuracy & Delays

• Address Accuracy: Please double-check your shipping address at checkout. Incorrect or incomplete addresses may result in delays or failed delivery.

• Unexpected Delays: While we strive to ensure timely delivery, delays may occur due to weather conditions, carrier disruptions, or other factors beyond our control.

6. Contact & Support

If you have any questions about shipping or your order, our support team is happy to assist.
🏢 Shopwithay
📍 512 Keelson Cr, Redwood City, CA 94065, United States
📧 support@shopwithay.com
⏰ Support Time: 8:00 AM – 7:00 PM (EST) (Mont- Sat)