At Shopwithay we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy outlines how we collect, use, store, and protect your data when you interact with our website, make a purchase, or use any of our services.
1. Information We Collect
We collect various types of information to provide and improve our services, including:
Personal Information: When you make a purchase or create an account on our website, we collect personal details such as your name, email address, phone number, shipping address, and payment information.
Transaction Data: We collect data related to your transactions, including the products you purchase, billing and shipping information, and payment details.
Website Activity: We collect information about your browsing activity on our website, including pages visited, time spent on the site, and interactions with various features. This helps us analyze trends and improve your user experience.
Cookies: We use cookies to personalize your experience, analyze website usage, and improve our services. Cookies allow us to remember your preferences and provide you with a more efficient experience. You can disable cookies in your browser settings, but this may impact some features of the website.
2. How We Use Your Information
The information we collect is used to:
Process and manage your orders and payments.
Provide customer support and respond to your inquiries.
Personalize your shopping experience and recommend products based on your preferences.
Send promotional emails and offers (with your consent).
Improve our website, services, and product offerings.
Comply with legal obligations, including fraud prevention and compliance with applicable laws.
3. Data Sharing and Disclosure
We do not sell, rent, or trade your personal information to third parties. However, we may share your information in the following situations:
Service Providers: We may share your data with trusted third-party service providers who help us operate our business, such as payment processors, shipping companies, and customer service platforms. These providers are obligated to protect your information and use it only for the services they provide to us.
Legal Requirements: We may disclose your information if required by law or in response to a legal request, such as a subpoena, court order, or government investigation.
Business Transfers: In the event of a merger, acquisition, or sale of assets, your personal information may be transferred to the new owner as part of the transaction. We will notify you if this occurs and explain how your data will be used.
4. Data Security
We take reasonable measures to protect your personal information from unauthorized access, use, or disclosure. We use industry-standard encryption technology (SSL) to secure sensitive data during transactions. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.
5. Your Rights and Choices
You have the right to:
Access: You can request a copy of the personal information we hold about you.
Correct: If any of your personal information is inaccurate or incomplete, you can request that we update it.
Delete: You can request that we delete your personal information, subject to certain exceptions (e.g., when we need to retain the data for legal or business purposes).
Opt-out of Marketing Communications: You can opt-out of receiving promotional emails and newsletters by clicking the unsubscribe link at the bottom of any email we send you or by contacting us directly.
6. Children’s Privacy
Our website is not intended for children under the age of 18, and we do not knowingly collect personal information from minors. If we learn that we have inadvertently collected personal information from a child under 18, we will delete that information as soon as possible.
7. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices, services, or legal requirements. We will notify you of any significant changes by posting the updated policy on our website and updating the effective date at the top of the page.
8. Contact Information
If you have any questions or concerns about this Privacy Policy, or if you would like to exercise your rights, please contact us:
Company: Shopwithay
Address: 512 Keelson Cr, Redwood City, CA 94065, United States
Email: support@shopwithay.com
Support Hours: Monday – Saturday, 8:00 AM – 7:00 PM (EST)